Jonathan van de Lustgraaf

Building AI at DIS

Most companies use AI
at 20% of its potential.
I fix that.

AI lead at a Business Central partner. I document what works, and what doesn't.

Currently

Building a ticket-analysis agent at DIS. Incoming support tickets get a draft analysis automatically: relevant documentation pulled, context attached, so consultants start at the problem instead of the lookup.

Week 1 of 6.

AI Vision

Five layers between a chatbot and a colleague.

Context, tools, knowledge, and a clear goal. Each layer makes the model smarter. Together they turn AI into something that actually works inside a company.

Explore the model →

How I work

How I approach it.

01 Understand your process

Map how work flows. Find where time disappears.

02 Find the highest impact

Faster, better, provable. At least two, or skip it.

03 Design it, layer by layer

Five layers, five decisions. Including the budget.

04 Build small, prove fast

Every step delivers. AI suggests, humans validate.

What I've built

Projects that prove it.

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Follow my work.

I write about AI adoption, build tools, and share what I learn. If that interests you, let's connect.